Did Not Gently Scratch The Silver Key Unable To Register
Unfortunately, as volunteers, all we tin can do with this issue, which I totally understand, is to point you lot in the right direction. Of course, that is probably right dorsum to where you were.
How to replace Microsoft software or hardware and order service packs (besides has section on replacing production keys)
https://back up.microsoft.com/en-us/kb/326246
Yous could retrieve to that same number and ask for a Supervisor or Manager, or effort Customer Service.
Telephone call Microsoft Customer Service direct - one-800-642-7676 - hours 5 AM
til ix PM PST time (USA) - Sabbatum and Sunday, 6:00 AM – 3:00 PM
PST time (United states). In Canada, phone call (877)568-2495.
Contact Microsoft Client Service
http://support.microsoft.com/kb/295539
Microsoft Support - Contact Us
http://support.microsoft.com/contactus/?ws=supp...
For anyone outside the USA they would demand to contact Microsoft Back up and/or Customer Service for the Country/Region they alive in.
Global Customer Service Phone Numbers
https://support.microsoft.com/en-au/help/13948/...
Microsoft office locations around the world (& Phone numbers)
https://www.microsoft.com/en-us/worldwide.aspx
I know this is a real hassle and really wish I could offer a directly solution.
Please permit united states know the results and if you need further aid.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020
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A number of users have been reporting issues recently removing the protective seal on Windows ten OEM System Builder product key stickers. Unlike retail Windows x licenses, which come on a business size bill of fare in the box; the OEM Windows 10 System Builder product cardinal is located on the certificate of authenticity sticker on the outside or within of the packet. To prevent theft, a protective seal covers the product central. Similar to a pay as you go phone card, users can use a sharp instrument such as a knife, scissor or fifty-fifty a coin to remove protective seal. See below:
Sometimes, if too much pressure is applied or liquid comes in contact with the sticker, this can damage the product cardinal characters. When this happens, your all-time course of activity is to render it to the reseller for a replacement or refund; since it might be a defective product. Contacting Microsoft might be an selection, although the software business firm has no responsibility for damaged product keys; since production is handled by a 3rd political party source. If vendor is able to provide a replacement, ask them to remove the protective seal for y'all, and then you are not liable for harm if it happens again.
If you lot are unable to get any help from the vendor, contact Microsoft support and they might exist able to supplant it for yous.
http://support.microsoft.com/contactus/?ws=supp...
What if Microsoft tin can't help either?
Your options are limited, you might have to cut your losses, or try salvaging the key yourself. The outset option yous tin try using is a magnifying glass to enlarge the characters. If you don't take a magnifying glass, you can use digital camera or your smart phone to take a picture and so blow it upward on your computer. Beneath is a list of characters used and non used in Microsoft production keys:
Characters and numbers used:
2346789BCDFGHJKMPQRTVWXY
Characters and numbers not used:
015AEILNOSUZ
Sometimes a 6 could be easily mistaken for a Thousand or a B for an 8, and then look carefully. If the production key sticker is smudged, yous could try using a clammy Q-Tip to gently scrub the smudge roofing the messages.
All-time,
Andre
Windows Insider MVP
MVP-Windows and Devices for Information technology
twitter/adacosta
groovypost.com
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Source: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-product-key-damaged-by-terrible-silver/c2b334c9-5389-49ea-a33d-98d3e7b4d136
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